Last Updated: 10 July 2026
Namma Kadai Veedhi is an online marketplace that connects customers with local businesses, sellers, and service providers. Orders, products, and services listed on the platform are offered directly by the respective sellers.
Order cancellation requests are subject to the cancellation policy of the respective seller. Customers are advised to contact the seller as soon as possible if they wish to cancel an order. Customized or made-to-order products may not be eligible for cancellation once production has commenced.
Refund eligibility, refund amount, and processing timelines are determined by the respective seller based on the nature of the product or service and their refund policy.
Requests for returns or replacements due to damaged, defective, or incorrect products should be communicated directly to the respective seller. The seller will review the request and process it according to their return and replacement policy.
Personalized, customized, or made-to-order products are generally not eligible for cancellation, return, or refund unless they are received in a damaged or defective condition, subject to the seller's policy.
Where a refund is approved by the seller, the refund will be processed through the original payment method or another mutually agreed method within the timeline specified by the seller.
Namma Kadai Veedhi serves as a platform connecting customers with sellers. The respective seller is responsible for handling cancellations, returns, replacements, refunds, and customer support related to their products or services. Namma Kadai Veedhi shall not be responsible for disputes arising from cancellation, return, replacement, or refund decisions made by the seller.
Customers are encouraged to contact the respective seller first for any cancellation or refund-related queries. If further assistance is required regarding the use of the Namma Kadai Veedhi platform, customers may contact the Namma Kadai Veedhi support team.
